Vicky – This is exquisite! I love it and so do the girls. Melissa, the younger daughter who was over the moon about this picture, thinks your work is wonderful. Thank you again for hanging in there with us and for the lovely work. I know my sister is smiling down on us.
This is exquisite!
Vicky and Fred – Thank you so much for helping me select and choose the most beautiful monument for my Mother, Father, and Brother. You helped me so much in choosing just the right stone, wording and layout to tell our family story. I could have never done it without you. It was a joy working with you and having a friend at the end of the process was even better. Crone/Jackson Monuments should be grateful to have someone as dedicated and committed as you to the clients that walk through the door. Thank you again for your kindness.
I could have never done it without you.
Words will never express my appreciation for the kindness you all have given me during the grief and loneliness of my wonderful Harley’s death. Special thanks to the entire team from Brantley Funeral Home and Sharon plus the professional service from Crone Monument and Vicky. Thanks for the special memories you all prepared for my future.
Words will never express my appreciation.
Vicky, Our family would like to thank you so much for all the kind attention and guidance you have given us throughout the process of selecting the monuments for our parents. The gravesite looks very nice and my mother’s marker matches perfectly with the one you did for my dad two years ago. Your attention to detail and follow-through with the installation is very much appreciated.
Kind attention and guidance.
The monument is beautiful, and we are so thankful that God brought our paths together so we could create a loving lasting memory. Thank you again for all your help.
The monument is beautiful!
I wanted to thank you so much for the photos of the memorial. It was really thoughtful of you. My mother was very pleased when she went over to see it as well. I cannot express how grateful I am for the care and concern that you showed during a very difficult time. I think about my Daddy everyday and miss him tremendously. Knowing that there is a gorgeous and lasting tribute to him provides such comfort.
I cannot express how grateful I am.
From the moment that I first walked into the Crone Memorial office and told them that I was interested in a headstone until they called to tell me it was in place, the two ladies in charge were courteous, considerate, well informed and so very helpful. During the entire process they kept me informed on what was happening and when different events would take effect. Thank you for putting me at ease.
-Evelyn J. Darnaby
Thank you for putting me at ease.
We wanted to send you a special thank you for helping us with our final arrangements. This is something we have dreaded and put off for a long time. You not only helped us get it done – you turned it into a “Fun” memory. We thank you for this. You are a very special person.
John and Ginger Blount
A special thank you.
I want you to know that this has been one of the hardest things I’ve had to do, next to burying my husband and you have been wonderful throughout the process. I appreciate so much your patience and understanding in all of our editing. You have just been wonderful, and believe me, not everyone that I have dealt with has been as gracious as you. So thank you from the bottom of my heart.
Thank you from the bottom of my heart.
Thank you Vicki for being so professional, thorough, and delightful yesterday. We appreciate your personal attention to detail and unhurried kindness in helping us make decisions regarding my father’s memorial. You gently guided my 92 year old Mother and me to the perfect choice. We could not be more pleased.
Thank you again for doing such a great job.
-Jean Norfleet Laughlin
Personal attention to detail and unhurried kindness.
I wanted to let you know how pleased I am with the memorial. You did a wonderful job on my son’s memorial and I just wanted to let you know how pleased I am.
You did a wonderful job.
I can’t tell you how beautiful mom and dad’s markers are. They are even nicer than I imagined they would be. The veteran’s emblem is perfect. Thank you enormously! And the roses and deep carving are exquisite.
Even nicer than I imagined.
Thank you so much for your patience and understanding. I was out of town but have now gone by to see it. It’s exactly like we wanted it.
It’s exactly like we wanted it.
Kindness and Patience
The headstone looks beautiful! Thank you for all that you’ve done to make it possible. I appreciate it so much. I will recommend you and your company to anyone I talk to. Thanks again so much!
Recommend you to anyone I talk to.
We have worked closely with Vicky de Haan at Crone Monument during two very different, but similarly sensitive projects that Sheriff Bill Oldham and all of us here at the Sheriff’s Office hold in high regard. The first was a renovation and redesign of a “Wall of Honor” which is located outside the Sheriff’s suite at 201 Poplar Avenue and displays memorial plaques of our fallen officers. More recently, her team created and installed a monument to serve as a dedication for the men and women of law enforcement who serve our community. This 3’x5’ granite monument stands in front of the flag display for our newly constructed Firearms Training Unit operations building located at 810 Dovecrest Road.
For both projects, the team of professionals at Crone Monument was extremely knowledgeable, helpful, and creative during the planning process and very timely and responsive during the installation phase. Customer satisfaction is a must with this group and I will not hesitate to reach out to them with our future needs.”
-Maurice Denbow – Planning Administrator, Shelby County Sheriff’s Office
Extremely knowledgeable, helpful, and creative.
The cornerstone looks absolutely great and the phone shots might not do it much justice. Thanks for your service and I will definitely recommend Crone Memorials to others needing this type work.
I will definitely recommend to others.
We were so pleased with Buddy’s beautiful monument. You were so kind to us and went to great lengths to make sure we were happy. We really appreciate your kindness to us during this difficult time.
Jo Van Hooser and family
We were so pleased.
We are very grateful for your most kind assistance to our family in our times of need over the past several years. You don’t realize the comfort and confidence that you have provided our family. Words cannot express our gratitude.
The Schwerin Family
Words cannot express our gratitude.
Kevin, in regards to the memorial stone purchased for my son, Marty Culbertson, let me say how very pleased I was with what I viewed this Sunday. I was finally able to make the trip along with my sister and we were overjoyed with the workmanship! You delivered everything as you promised. Along with that, your personal kindness and patience was gratefully appreciated. I wish you much success in your business. God bless you!
We were overjoyed with the workmanship!
Dear Mr. Pioreck,
It was an honor to recommend you to Governor Haslam for the enclosed certificate of appreciation. Thank you for your commitment and service to your community, friends, and family. I also appreciate how you and your staff assisted and encouraged me and my family during a very difficult time.
May this certificate be a small reminder of just how much you are appreciated.
John Deberry, State Representative
It was an honor.
I want to thank you for working with me and having patience also, and I truly appreciate you for being so nice and kind.
Mrs. Beatrice Jackson
So Nice and Kind
Thank you for all your assistance with regard to my husband, Jim Walton’s, marker.
I’m very pleased with the end results and the professional way you handled my wishes.
Handled My Wishes.
Thank you. My goodness, that’s a beautiful marker! It is beautiful, and I thank you so much. The family loves it, and I know my mother would too.
We love it.
I wanted to send you a note to thank you for all of your help in making this task a huge success. When I reached out to you several months ago I really had no idea how to start the process of changing out our mother’s grave marker. You took so much time to make sure I was well educated on the product and the process and I really appreciate you going far above and beyond with working with Forest Hill!
My sister and I worked with you together and we were concerned about getting our brother on board. He had never been to the cemetery – not even after the funeral – and never expected to see something that could be a tribute to our mother’s life. He was so pleasantly surprised and loved the monument. We get so many compliments on the beauty of the gravestone!
Thank you for your patience and for your enthusiasm. You made us feel secure throughout the entire process especially considering that we were handling it all remotely. And we absolutely love the design and the final product. Please be sure to share this with any and everyone who needs to know that you value your customers, provide superior customer service, and have satisfied customers who will quickly recommend you to anyone else looking for your services. I want your supervisors and future customers to know how grateful I am for you in this entire process.
You made us feel secure throughout the entire process.
The proof is beyond beautiful. I can’t tell you how appreciative I am on artistry you provided along with the time you have vested. Memorial are special, they mark and record our existence for years and years to come. I am so glad you reached out and I called you to provide us with this unique memorial for my son. He was not a “gone but not forgotten” kind of guy. Everything he did was always over-the-top and unique, that is just the way he lived his few years on earth. You captured his spirit perfectly.
You captured his spirit perfectly.
Thank you. Please tell Kevin Williams thank you for all his help and patience with our family getting my father’s monument completed. My family went to the cemetery this weekend together, and the monument is beautiful and perfect. My mother is very pleased.
Thank you again,
The Monument is beautiful and perfect.
My daughter’s gravestone is beautiful! Also, Scott represented Crone very well!
My daughter’s gravestone is beautiful!
Wonderful service, we were so pleased with our purchase. We were privileged to have a young man, Hugh Gordon, to assist with our purchase. He was a tremendous help and an asset to Jackson Monument!
We were so pleased with out purchase!
There are a lot of monument companies in Memphis, but none have served families as long as Crone. Decades of experience, quality memorials, and excellent prices.
Experience, quality memorials, and excellent prices!
Kevin was very patient with me. He answered all my questions and made all the little tweaks and adjustments I requested. The end product is absolutely beautiful!
Thank you, Crone Memorials.
Kevin was very patient with me.
I chose Crone Memorials to create the headstone for my mother for multiple reasons. First and foremost the professionalism, customer service, and the “artist” eye” of our contact, Kevin Williams. Kevin was so easy to talk to and guide us through a very difficult time (mom was on hospice). We wanted to create something special on a realistic budget and Kevin bent over backwards to make our ideas into reality. He was always super patient with our requirements and adjustments we requested. You could also tell he had an “artist” eye when helping us design the headstone. In addition, his passion and love for his job really came through during this difficult time. It is always nice to work with someone who loves what they do and is passionate. There was absolutely no “sales” pressure during my interaction with him. Very clear with the pricing and offered everything in writing in a timely and responsive manner. He placed importance on the quality of the stone and what Crone memorials could offer. We are currently working on another stone for the rest of the family and once again he has come through and offered us a wonderful suggestion.
Kevin’s passion and love for his job really came through .
We just had our pre-need stone engraved and put in place on our plot. We are in peace with this decision and though others may not agree with it, what we chose was to take stress off our loved ones at a time when too much stress already exists. Thanks to Crone Memorials for being such wonderful folks and walking us through this pre-need planning.
-Philip & Diane Spinolo
We Chose to Take Stress off Our Loved Ones
The best place ever! Very nice, friendly and helpful. Scott is who is helping me right now, and I highly recommend them!
The best place ever!
I feel like I am just now able to write a thank you to you for all of your wonderful assistance in selecting a memorial headstone for my mother, Jane Haynes, when she passed away on December 1, 2016.
I really appreciated all of your guidance and information about headstone materials and your attention to detail as to the lettering and design of the headstone. After spending her last 15 years in California living near me and my family, my mother wanted to be buried in Collierville’s Magnolia Cemetery, in her family plot. So, this meant you and I had to work on her headstone long distance. You were very prompt about returning phone calls, sending emails and faxes about prices, materials, design and wording. Thank you for that attention to detail! I especially liked that when I called, usually you answered your phone yourself or if I had to leave a message, you returned the call promptly, most often, that same day. The other thing that I appreciated so much was that you sent a corrected design plan when we had a few changes to make. You made sure everything was documented and correct about the wording and spacing before the final design plan was submitted. It took several months for the stone to be made and I remember that every little bit, you would call or email with an update and an estimated time of completion. That follow-through helped me so much!
It was such a pleasure to work with you during what for me was a very difficult time. Your calm manner and genuine personality helped me as I made difficult decisions.
Thank you so much,
Mary F Gardner
Genuine, Prompt, and Great Attention to Detail!
I chose Crone Memorials to create the headstone for my mother for multiple reasons. First and foremost the professionalism, customer service, and the “artist” eye of our contact, Kevin Williams. Kevin was so easy to talk to and guide us through a very difficult time (mom was on hospice). We wanted to create something special on a realistic budget and Kevin bent over backward to make our ideas into reality. He was always super patient with our requirements and adjustments we requested. You could also tell he had an “artist” eye when helping us design the headstone. In addition, his passion and love for his job really came through during this difficult time. It is always nice to work with someone who loves what they do and is passionate. There was absolutely no “sales” pressure during my interaction with him. Very clear with the pricing and offered everything in writing in a timely and responsive manner. He placed importance on the quality of the stone and Crone Memorial’s commitment to quality. It was important to have quality stone from the US and carved in the US. We are currently working on another stone for the rest of the family and once again he has come through and offered us a wonderful suggestion. These headstones were delivered to Camden, AR.
We wanted to create something special.
Dear Mr. Williams
I want to write you and tell you that our headstone we chose and the engraving was superbly done and the best we could have hoped for. You have already installed it on our grave site and it looks beautiful. Thank you very much Mr. Williams for all of your time and kind help. A very professional job.
Philip M. Spinolo
A very professional job!
I just wanted to thank you for all you have done for me and my family. We absolutely love the bronze marker that was designed by you. You patiently allowed me to input my numerous suggestions and adjustments which made it a completely unique piece. I feel the end result is stunning. You also also went above and beyond in answering my questions and requests and I truly appreciate that.
Again, thank you so much for your valuable expertise, kindness, professionalism, and patience, which enabled the process to go as smoothly as possible, considering the circumstances. I will definitely recommend your services in the future.
Christina Uselton Smith
Valuable Expertise, Kindness, Professionalism, and Patience
We are still elated and very pleased with the monument you helped us to choose.
Your added touch made it extra special.
Thanks very much! I will refer you at any time.
-Ms. Brown & Janice
We are still elated!
Thanks to Kevin. He helped me through a difficult decision for my wife’s headstone (color and design). It stands in western Oklahoma. The monument looks great where it stands. What more can I say, very pleased, will recommend them to anyone. One other thing, it was not imported granite and done in a very suitable time.
Kevin helped me through a difficult decision.
I want to express my thanks for the help you gave me and my family in selecting a headstone for my wife and me and in working out the details of the engraving. Without being intrusive, you gave us excellent information to help us make a wise choice for the stone, and you gave us equally excellent advice in selecting the content and style of the engraving. The process was enjoyable and satisfying, which must sound odd given the circumstance. The end result was gratifying; it was in place at the time of my wife’s funeral and was available for her to see beforehand. Many of our family and friends expressed how taken they were with the headstone. I was also pleasantly surprised with how easy the follow-up for completing her inscription was, but I was not surprised at how pleasant and helpful your coworkers were in your absence.
I am more than satisfied with the end result and the help you gave us.
With my and our children’s thanks,
John D. McGee
More than Satisfied
Hope you are well. Dad told me you have set the headstone and we both want to thank you for your help. We have been loyal customers of Crone because when we need your
services it is usually a sad and stressful time and you seem to make the entire process easy and relaxed.
As much as I appreciate your help, I hope I won’t need to call you for a long time to add dates to this headstone.
Thanks again for all your help,
Made the Entire Process Easy and Relaxed
I just wanted to say thank you for all your help with my headstone. Doing it long distance isn’t easy.
Thank you for all your help.
Just wanted to thank you for the pictures you emailed me of my Dad’s headstone. I really appreciate it. Since I live out of state it means a lot to me.
I really appreciate it.
The stone is beautiful, it’s perfect, it’s exactly what we wanted. Thank you so much for taking the time to explain everything and for helping us. We really appreciate it. You are an angel! Thank you!
-Cindy and Matt Harding
It’s perfect, it’s exactly what we wanted!
It was such a pleasure working with you. Thanks for everything you did for our family. The stone looks great!
-Karen and the Froehlich Family
The stone looks great!
Once again you came through for the Froehlich Family. The headstone looks great! Thanks again.
-The Froehlich Family
The headstone looks great!
Made a difficult decision less difficult.
My compliments and deep gratitude to all involved!
We are so very happy!
Tammy was great to work with. I enjoyed all of our time together designing my dad’s tombstone.
Tammy was great to work with!
Tammy helped me with my husband her brother in law during a time I could hardly think or function. She was wonderful and my headstone memorial is beautiful. I’m not saying this just because she is my sister. She is one of the most caring and compassionate people I know.
I was just blessed to have her as my sister.
-Debra Hickman Kirkbride
She is one of the most caring and compassionate people I know.
Just liked we imagined.
Tammy made my mother and our family feel very cared about when our dad died. Took her time and gave our family a stone that my father would be proud of. She knew just what my mother wanted. Thank you so much Tammy for all your caring. You have a beautiful soul.
-Terri Eltringham Chicwak