You made us feel secure throughout the entire process.
Kevin,
I wanted to send you a note to thank you for all of your help in making this task a huge success. When I reached out to you several months ago I really had no idea how to start the process of changing out our mother’s grave marker. You took so much time to make sure I was well educated on the product and the process and I really appreciate you going far above and beyond with working with Forest Hill!
My sister and I worked with you together and we were concerned about getting our brother on board. He had never been to the cemetery – not even after the funeral – and never expected to see something that could be a tribute to our mother’s life. He was so pleasantly surprised and loved the monument. We get so many compliments on the beauty of the gravestone!
Thank you for your patience and for your enthusiasm. You made us feel secure throughout the entire process especially considering that we were handling it all remotely. And we absolutely love the design and the final product. Please be sure to share this with any and everyone who needs to know that you value your customers, provide superior customer service, and have satisfied customers who will quickly recommend you to anyone else looking for your services. I want your supervisors and future customers to know how grateful I am for you in this entire process.
Thank you!
Regina Walker